The WAC App is Moving to WAC+

Group Fitness Managers

Group Fitness Managers are essential in leading both instructors and members through this transition. You’ll play a key role in communicating changes, reinforcing the importance of attendance tracking, and supporting your instructors as they help members adjust to WAC+. Your leadership will help ensure consistency across clubs and maintain the high-quality Group Fitness experience members expect.

To help you prepare, we’ve put together step-by-step tutorials and practice homework so you can test your skills in the app before helping members.

Download on the App Store

Get it on Google Play

WAC+ How-To Guides

We’ve created step-by-step tutorials to help you feel comfortable using WAC+. From setting up accounts to managing class reservations and notifications, these guides walk you through everything you need to know.

Account & Access

Learn how to setup and access WAC+ accounts for both members and non-members.

How to Verify and Log In to a Member Account

For WAC Members

How to Create a Non-Member Account

For Non-Members

How to Change the Home Club

How to Check In to the Club using the App

Class Registrations

Help members manage their Group Fitness registrations and attendance.

How to Register for Group Fitness Classes

How to View or Cancel Class Registrations

How to Mark Attendance (Check In) on Your Phone

How to Mark Attendance (Check In) at the Club Kiosk

How to Add/Remove a Participant or Send a Message

Class Schedule Management

Manage your Group Fitness schedule.

How to Add a New Group Fitness Class to the Schedule

How to Edit the Instructor, Time, Room, or Capacity of a Class

How to Delete a Group Fitness Class from the Schedule

Group Fitness Employee Management

Manage your Group Fitness team.

How to Manage Instructors

How to Request a Sub for Class (App)

How to Request a Sub for Class (Website)

How to Review Open Sub Requests

LEARN How

How to Pull the Payroll Report

How to Pull No-Show Reports

How to Manage Instructors

How to Request a Sub for Class (App)

How to Request a Sub for Class (Website)

How to Review Open Sub Requests

How to Pull the Payroll Report

Coming Soon

How to Pull No-Show Reports

Coming Soon

Communication & Messaging

Use WAC+ tools to connect with members and classes.

How to Manage WAC+ App Notifications

View In-App Messages

View In-App Notifications

Payments & Transactions

Support members with account purchases and history.

How to Review Orders and Transactions

Homework: Practice in WAC+

To get comfortable with WAC+ and the new processes, we’ve created a set of practice tasks for you to complete. These exercises will walk you through the most common actions you’ll use to support members (checking in, managing class registrations, adjusting account settings, and more). By completing them, you’ll gain the confidence and familiarity needed to guide members through the transition.

Top Navigation Bar

Check in at the club using the Barcode
Practice scanning and verifying member family barcodes (swiping left/right).
View possible messages
Locate and read in-app messages.
View possible notifications
Find and review app notifications.

Home

Change your home location
Update the account’s default club.

Programs

Book a spot
Add yourself under “Manage Booking,” search for your name.
View booked classes from the Barcode page
See which classes are tied to the account.
Mark attendance from the Barcode page
Practice confirming attendance within 2 hours of class (in the club).
Mark attendance using the kiosk in the club
Practice kiosk check-in within 2 hours of class.
Cancel a booked class from the Barcode page
Walk through how to release a spot.
Use “Manage Booking” to register a member for a class
Add someone to a class list.
Use “Manage Booking” to delete a member from a class
Remove someone from a class list.
Message any class
Send a message to class participants.

Class Schedule Management

Add a class
Create a new Group Fitness class in the schedule.
Add or change the instructor for a class
Assign or update the instructor on a scheduled class.
Change the location/resource for a class
Update the room or space assigned to a class.
Adjust the day and time of a class
Edit the schedule for a class session.
Adjust the class capacity level
Change the number of participants allowed.
Cancel a single class or all remaining classes
Remove one session or all future sessions from the schedule.

Instructor Management

Manage Instructor details
Update profiles, assign roles, and set which classes they can teach.
Request a substitute (In App)
Submit a sub request directly through the app.
Request a substitute (Website)
Submit a sub request at wac.smarthealthclubs.com.
Review Open Sub Requests
Track and review unfilled substitution requests.

Account

Adjust notifications
Customize what notifications are received.
Turn on Geo-notifications and visit the club
Test location-based alerts. This can be turned off after testing if desired.
View transaction history
Review recent orders and purchases.

What Else You Need to Know

Everything you need to know about the WAC App moving to WAC+ is right here. Expand the questions below to find your answers.

The transition will take place October 7–8, 2025.
Group Fitness goes live on WAC+ at 12:00pm on October 8.
You can download WAC+ anytime before then to get ready.

Already have WAC+? They’re all set. All they need to do is log in.
New to WAC+? Check out our guide to confirm and log in (members) or create a new account (non-members).

Starting at 1:00pm on October 7, the WAC App will no longer be available in the Apple App Store or Google Play.
Group Fitness classes will also stop appearing in the WAC App at that time.
To avoid confusion, we recommend removing the WAC App from your device on October 8 and using WAC+ moving forward.

Reservations made in the current WAC App (or MotionVibe Website) before 1:00pm on October 7 will be sent to instructors.
Want to attend a class on October 7–8 but didn’t register before then? Check at the Front Desk for availability. Team Members will have printed rosters.
Starting October 8 at 12:00pm, register for all Group Fitness classes through WAC+. (Registration opens one week before each class.)

No. Group Fitness Classes are included in all WAC memberships!

WAC+ also includes other programming (Premium Classes, Swim Lessons, Workshops, Pickleball) that may have fees, but Group Fitness remains free for members.

We know juggling multiple apps can be frustrating. Merging the WAC App into WAC+ makes things easier:

One less app to keep track of
Reservations and registrations all in one place
You have the ability to register for family members
Streamlined support for quicker help
Less downtime

Yes. To keep classes available to as many members as possible, members will need to Mark Attendance (formerly Check In).

Check out our guides to learn how to mark attendance on WAC+.

WAC+ App with image of Group Fitness

Get the WAC+ App

Download on the App Store

Get it on Google Play

Need help?

Contact your trainer or email [email protected] for help in setting up your WAC Training app.